Recently the ACCC has put the hearing industry on notice for ‘inappropriate’ sales behaviour.
The Edgecliff Hearing team welcomed the ACCC investigation into the hearing aid industry, as there are many unfair practices.
The Australian Competition and Consumer Commission has put the unregulated hearing aid industry on notice, saying it is concerned about its ‘inappropriate’ sales-driven nature. There have been reports that people are charged as much as $16,000 for a pair of aids. In addition, members of the public are unaware that some of the major hearing aid retail chains give their employees sales targets and incentives.
“Some hearing clinics encourage clinicians to sell more expensive hearing aids by setting sales targets, paying commissions to clinicians, having arrangements that favour certain brands or are owned by companies that manufacture hearing aids,” says ACCC commissioner Sarah Court.
“It’s a concern because consumers go in to undergo testing, and think they’re objective, independent and not influenced by anything,” she said.
We are on your side
- Edgecliff Hearing audiologists are not incentivised to sell hearing aids.
- Edgecliff Hearing does not have arrangements that favour certain brands of hearing aids.
- Edgecliff Hearing’s primary focus is to provide an honest high quality service to the community.
- Edgecliff Hearing believes in fair pricing and delivering optimal long term benefit to patients.
If you want top quality independent, ethical service, CLICK HERE to book an appointment with an Edgecliff Hearing Audiologist at your nearest office.
