WHAT OUR PATIENTS SAY ABOUT US

5.0 35 reviews

  • Avatar Carmel Flanagan ★★★★★ 4 weeks ago
    Absolutely pleased with the professionalism and care I received from Edgecliff Hearing.
    The
    … More staff are polite and explain everything perfectly.
  • Avatar Dusan Jaros ★★★★★ 4 weeks ago
    I could not ask for a better Service. Merren, Clair and Frances are so helpful. Thank you to … More all your staff.
  • Avatar Robert Price ★★★★★ a year ago
    I can only concur with all the five star reviews. I am a long term patient and travel quite … More a distance to attend the Edgecliff clinic. Claire and Merren are simply the best. They will achieve the best possibly hearing solution for your particular situation and take the time to do so. The ladies on reception could teach a masterclass in how to run a medical reception desk. So efficient and easy to deal with. An all round top notch clinic.
  • Avatar Jendi Kepple ★★★★★ a year ago
    I had a wonderful fitting experience with Merren, she was engaged, confident, had a great energy … More and was more interested in my own hearing than I was (which I loved)! She's also incredibly knowledgeable and explained concepts like dynamic hearing range, suitability for cochlear implant, differences in hearing aid provider technology etc. I felt looked after and listened to throughout the appointment. I'd definitely go back for a refit or upgrade in the future. 🙂
  • Avatar Allan Bunt ★★★★★ a year ago
    Going into a cochlear implant was a big move for me. Clare and Meren have been so reassuring … More and professional, while being friendly at the same time. They have been extremely patient with my lack of technology and find a way around any problem. One couldn't ask for a better team.
  • Avatar Michael Chin ★★★★★ a year ago
    All the staff are very friendly and helpful. Claire is very knowledgeable and always recommends … More the best hearing aid and services for my family. If there are any questions the staff will not hesitate to assist our needs. Would highly recommend them to anyone.
  • Avatar Kay Macpherson ★★★★★ a year ago
    Where would l be without Edgecliff Hearing...!
    I am a double Cochlear Implant recipient.
    … More
    It has been well over a decade, since my first visit with Merren Davies (audiologist) and nothing has changed, the quality of care is the same today as it was on my first consultation.
    The care, advice and professional help that Edgecliff Hearing afforded me both before and after my implant surgery, took all the stress out of a very uncertain time for me. I shall always be in their debt.
    Nothing is ever too much trouble, from the reception staff, who are friendly and obliging, to the audiologists, whose expertise is invaluable.
    I highly recommend Edgecliff Hearing for all your hearing needs.
    Kay Macpherson
  • Avatar Steve Foster ★★★★★ a year ago
    Great service and very helpful with my hearing issues. Very thorough in their assessment. Best … More test in 45years of being tested.
  • Avatar Kyra Villamala ★★★★★ a year ago
    This is an amazing practice that has helped me immensely with the sudden hearing loss I had … More experienced a few days ago. I had called a number of audiologists near my local suburb but none of them had any slots available, and were not willing to squeeze me in despite the seriousness of my symptoms. I found Edgecliff Hearing via a google search because I wanted to know if my situation was as bad as I had read in articles. Their website stated that they would accommodate you straight away if you are experiencing sudden hearing loss. I phoned them to book a slot for a hearing test, which they had initially set for 2 weeks away since they were fully booked. When I mentioned my symptoms they were able to book me for a slot on the same day. We had to drive 40 mins to get to their clinic in Edgecliff but it was worth it. Danielle checked my ears detected that I had hearing loss at low frequencies on my right ear and said I should see a specialist. The best part about the team is that they went above and beyond with their service by referring and booking me for an ENT appointment on the same week. Thanks very much Danielle and Natalie for your assistance! I highly recommend you practice.Edit: When I had my ENT appointment I had a follow-up check with Merren who is part of their team and she was also very warm and comforting during my second hearing test. She confirmed that my hearing has recovered which has given me great relief and peace of mind.
  • Avatar Gorgi Srbinovski ★★★★★ a year ago
    Amazing team - thank you for everything you have done. The care taken by the entire team is … More amazing and i could not recommend them enough. No issue to small, always get back to you quickly and understanding of the situation. amazing and thank you.
  • Avatar Ebony Blackheart ★★★★★ a year ago
    No pressure to buy. Staff were thorough and extremely helpful in making sure I ended up with … More hearing aids that were perfect for my lifestyle. Very patient in allowing me try several models before I decided on one. Recommended.
  • Avatar Frank Fitzgerald ★★★★★ a year ago
    Claire Crichton was friendly, couldn't do enough to sort out my issues and a joy to work … More with. It was also great to see the lovelyMerren Davies, Top team including receptionist easy-peasyThanksFRANK
  • Avatar jill cameron ★★★★★ a year ago
    Merryn Davies is very thorough and diligent in ensuring my implant is tuned exactly right. … More I am very happy with the reception staff as well
  • Avatar Claudette Gradwell ★★★★★ a year ago
    It was a warm and friendly place. The receptionist took me through the hearing specialist who … More did a series of tests. She advised me at the end that I did have below normal hearing at certain ranges but that I could probably manage for another year when I could have another test to see if there were any changes.
  • Avatar Bronnie Barnett ★★★★★ a year ago
    This is actually the experience of ROBIN BARNETT (Bronnie his daughter comes up on google!)He … More is not computer savvy but has mastered most of the requirements for his Cochlear which has changed his life and his very grateful for the support he receives at Edgecliff Hearing.
  • Avatar Jennifer Killian ★★★★★ a year ago
    The team were very professional. I appreciated that they were on time with our appointment … More and explained each part of the test for my little one.
  • Avatar Laurie Gordon ★★★★★ a year ago
    They’ve arranged my last hearing aids and have been looking after them for a few years now. … More Very pleased with the service and understanding.
  • Avatar Shane Deagan ★★★★★ a year ago
    Extremely friendly, exceptionally knowledgeable. Merren and her staff go out of their way to … More help and provide the best care.
  • Avatar David Brell ★★★★★ a year ago
    I am a long term customer and vouch for the quality of services - the genuine care and attention … More to detail is so important. The little adjustments to hearing make a world of difference.
  • Avatar George Arthur CULLEN ★★★★★ 3 years ago
    Went to Edgecliff Hearing Office at Norwest, after referral from Hearing Savers. Great service … More and very professional staff. Initial consultation and fitting of aids was effecient with excellent instruction on the use thereof. Follow up consultation was also very good.Parking is not good and you are better off going straight to the Norwest Private Hospital paid parking.
  • Avatar claire Hewitt ★★★★★ a year ago
    So grateful to Merren for her care and help at my appointment. Cannot recommend Edgecliff … More Hearing enough!
  • Avatar Jasmine Kaltoum ★★★★★ a year ago
    Wonderful experience with Danielle when I went for my hearing test. She went over everything … More with me and made me feel comfortable (:
  • Avatar John Clark ★★★★★ a year ago
    I have always received the best possible assistance or advice from Merran and Claire,both with … More the Cochlear and other hearing aids
  • Avatar janelle burgess ★★★★★ a year ago
    Staff are always friendly and helpful, keep waiting time to a minimum and are efficient and … More professional.
  • Avatar Discotech DJs ★★★★★ 2 years ago
    Excellent service. The advice and help they gave me regarding my tinnitus has really helped. … More
  • Avatar Frank Venturi ★★★★★ a year ago
    Excellent service. Very patient and professional staff.
  • Avatar Adriana Mugica ★★★★★ 3 years ago
    Fantastic service and support after my cochlear implant. Highly recommended.
  • Avatar Gary Donovan ★★★★★ a year ago
    The highest standard of professional service, advice and care.
  • Avatar Eva Mave Ng ★★★★★ a year ago
    Excellent customer experience.
  • Avatar Paul Dm ★★★★★ 6 years ago
    Experience Experience Experience you can’t beat it.